Key Impacts

90%

Data de-duplication

80%

Improved customer classification & Campaigning process

Use Case:

  • Client has approached to solve the duplication of customer
    data coming from different source systems. Perform deduplication & retain golden record

Solution:

  • Defined a process of data extraction from different ERP, CRM systems.
  • Developed ETL process for data extraction, transformation and load
  • Defined different match and merge rules to perform data deduplication
  • Developed the process the remove duplication from customer related contacts and electronic information
  • Defined a process to group customers under an account family.
  • Implication of rules to identify orphan customers that can’t be grouped under an account family