Key Impacts
90%
Data de-duplication
80%
Improved customer classification & Campaigning process
Use Case:
- Client has approached to solve the duplication of customer
data coming from different source systems. Perform deduplication & retain golden record
Solution:
- Defined a process of data extraction from different ERP, CRM systems.
- Developed ETL process for data extraction, transformation and load
- Defined different match and merge rules to perform data deduplication
- Developed the process the remove duplication from customer related contacts and electronic information
- Defined a process to group customers under an account family.
- Implication of rules to identify orphan customers that can’t be grouped under an account family