Language Services

Empowering Global Business Communication with AI & ML-Driven Language Services

At Key Dynamics Solutions, we empower organizations to communicate globally and inclusively through advanced language services powered by AI. Our solutions support real-time translation, multilingual support, and natural language understanding across platforms—enhancing user experiences, breaking down communication barriers, and driving operational efficiency.

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KEY FEATURES

AI-Powered Translation

Real-time and batch translation using Microsoft Translator and Azure Cognitive Services.

Custom Translation Models

Train models specific to your industry and business terminology.

Natural Language Understanding

Understand user intent, tone, and sentiment in multiple languages.

Multichannel Support

Enable translation across email, chat, web, mobile apps, and voice interfaces.

Speech Recognition & Transcription

Convert speech to text and translate voice input across supported languages.

Glossary & Style Control

Ensure consistency with domain-specific terms and preferred tone.

Language Services Modules & Business Processes

Customer Support Services

Deliver multilingual support via live chat or bots for global audiences.

HR & Internal Communication

Translate internal content for diverse employee bases.

Marketing & Content Localization:

Localize campaigns, websites, and content for different regions.

Document Translation

Automate translation of manuals, contracts, and help articles.

Healthcare & Government

Multilingual access to public and patient services.

INTEGRATION

Microsoft Teams

  • Automate translation within workflows using Power Automate.
  • Enable multilingual chatbots through Power Virtual Agents.
  • Support multi-language user interfaces in Power Apps.

SharePoint & OneDrive

  • Automatically translate stored documents and folders.
  • Make intranet and document libraries multilingual.
  • Ensure consistent content across global teams.

Azure Cognitive Services

  • Leverage Translator, Speech-to-Text, and Text Analytics APIs.
  • Recognize, interpret, and translate spoken or written input.
  • Build scalable, AI-powered multilingual apps.

Microsoft Outlook & Calendar

  • Translate emails and meeting invites instantly.
  • Schedule multilingual reminders or notifications.
  • Improve communication across geographies.

Microsoft Dynamics 365

  • Auto-translate CRM records, case notes, and support tickets.
  • Enable multilingual customer service and field interactions.
  • Improve global user engagement with localized content.

Third-Party Platforms (Salesforce, Zendesk)

  • Integrate translation into external CRM and support tools.
  • Enable multilingual ticketing and customer response.
  • Use APIs or connectors to bridge platforms.

Microsoft Teams Language Integration

  • Provide live message translation during chats and meetings.
  • Support cross-language collaboration in global teams.
  • Add translation bots for internal help and HR queries.

Websites & Portals

  • Auto-translate web pages and form submissions.
  • Deliver region-specific content in the user’s language.
  • Improve accessibility for international visitors.

OUR KEY OFFERINGS

Enterprise Process
Diagnostic/ Review

20%

Reduction in discovery
timeline

Implementations

30%

Improvement in
operational efficiency

System
Integration

90%

Reduction in data errors through integrations

Migrations
& Upgrades

50%

Faster system operations

Managed
Services

40% - 60%

Faster IT issue resolution

Support &
Maintenance

70%

Faster critical ERP issue resolution

KEY HIGHLIGHTS & VALUE PROPOSITION

Business Domain Expertise

In-depth domain knowledge to address specific industry challenges cutting down up-to ~30% unnecessary customization costs.

Tailored Solutions

Customized workflows with full lifecycle support. Improved Efficiency, CSAT, NPS.

Measurable ROI

Innovation and strategy for tangible value, guaranteeing real ROI over a longer duration, including build-in inflation -adjustments and time to market.

VALUE PROPOSITION

60%

faster adoption of new system organization wide

Customer Education & Enablement

Multi-Channel Training Content | Localized & Multi-Language Training Support | Proactive User Engagement Strategies | Market trends update

20%

Project Time While Delivering Future Proof Solutions.

Comprehensive E2E Services

Strategy | Process Consulting & Re-Engineering Design | Implementation | Continuous Improvement Services | Cross- Functional Team Collaboration

30%

Saves Up To On Recurring Cost

Cost-Effectiveness

Scalable Solutions | Template Repository Technical Library | Test Case Repository | Technical COE | Offshore Delivery Model

30%

Reduced Risk Exposure Up To, With Automated Monitoring Tools.

Risk & Compliance

Automated Risk Assessment | Regulatory-Ready ERP Solution | GDPR & SOX Compliant Framework | Al-Driven Compliance Alerts & Notifications

We Can Help You To Fill This GAP

Current Challenges

1

Fragmented Data

2

Inefficient Processes

3

Operational blind spots

4

Limited insights

5

Manual tasks

Desired Outcomes

Unified platform for all data

Workflow automation

AI chatbots

Real‐time Insights

Seamless integrations and more!

What Sets Us Apart

  • - Technical
    COE

    15–20%

    faster delivery via  coding best practices & environment branching

    90%+

    certification rate    among COE tech experts

  • - Repository Frameworks

    99.5%

    data accuracy in client migrations

    4 Weeks

    manual migration effort saved by pre-tested scripts.

  • - Data
    Expertise

    15–20%

    reduction in project efforts with 100+ reusable templates from past projects.

    Reference for ease of customization, Power Platform automation, Power BI reports

  • - Pre-Built
    Accelerators

    25%

    reduction in implementation timelines with deployment accelerators.

    10+

    implementations successfully delivered faster time-to-value.

  • - Risk & Compliance Frameworks

    30%

    reduction in risk  exposure with automated monitoring tools.

    100+

    adherence to GDPR, SOC, ISO, and other relevant compliance standards.

  •  
  •  
  •  
  •  
  •  

  •  - Risk & Compliance Frameworks

    30%

    reduction in risk  exposure with automated monitoring tools.

    100+

    adherence to GDPR, SOC, ISO, and other relevant compliance standards.

  •  - Pre-Built
    Accelerators

    25%

    reduction in implementation timelines with deployment accelerators.

    10+

    implementations successfully delivered faster time-to-value.

  •  - Data
    Expertise

    15–20%

    reduction in project efforts with 100+ reusable templates from past projects.

    Reference for ease of customization, Power Platform automation, Power BI reports

  •  - Repository Frameworks

    99.5%

    data accuracy in client migrations

    4 Weeks

    manual migration effort saved by pre-tested scripts.

  •  - Technical
    COE

    15–20%

    faster delivery via  coding best practices & environment branching

    90%+

    certification rate    among COE tech experts

Let's Make Something Amazing Together

Innovate and optimize your business process to achieve your organization goals and reduce overall business cost.

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